Find Parts for your car by entering your Year Make and Model in the search box on the new page that can be accessed by clicking on the image below.

F.A.Q. – Prime Choice Auto Parts And Service

When it comes time for expert parts and service, you’re bound to have some questions. That’s why Prime Choice is here to help make things easier. We get a lot of questions in a day, and in an effort to save you even more time we’ve listed them here. IF you don’t find what you’re looking for, remember, you can always contact our expert customer service team!

How Are Your Prices On Parts So Low?

Our prices on auto parts are able to stay low because we’re more than just a retailer, we’re an auto parts manufacturer and wholesaler. This means we create our own massive discounts that we pass on to you, the consumer. By doing this, we create discounts of up to 70% off!

Why Are Your Service Rates So Low?

By offsetting the cost of running a garage with wholesale auto parts, we’re able to take our low price model and apply it to our service sections as well. Make no mistake, there are no compromises here. Only top quality automotive service at an affordable price.

Are There Any Services You Don't Offer?

For a complete rundown of our available services, check out our vehicle services page. We’re more than happy to work on a wide range of makes and models, ranging from compact imports to large domestic trucks!

Do You Offer Delivery On Your Parts?

Our North American website offers free shipping on most orders, but only our Ottawa locations offer same day pick ups in store, no waiting for shipping to arrive!

What Sort Of Warranty Do You Offer?

Our parts have a 6 month warranty from defects. Some of our parts are available with a limited lifetime warranty, so you can always drive in confidence with Prime Choice parts!

Can You Get The Part I Need?

We work had to ensure that we have a good stock of all the parts you could possibly need. However, if you think of something we don’t have we can order you the perfect part!

There Are Things On My Bill I Don't Understand?

Don’t worry! We’re here to make sure you get the service you deserve each and every time you return for a visit. Feel free to ask for any clarifications you may need when it comes to your bill, we’re here to help!


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1004 Merivale Road, Ottawa, ON. K1Z 6A5
Monday – Friday: 7:30am – 6pm
Saturday: 7:30am – 4pm | Sunday: Closed
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